The APOs

The following organisations are approved APOs and have entered into a signed agreement with the Department of Immigration and Citizenship. Please choose an APO based on previous or existing relationships or one that is geographically closest to you.

 Australian Migrant Resource Centre


The Australian Migrant Resource Centre (AMRC) is an independent, non-government, leading settlement agency servicing all of South Australia. The AMRC’s purpose is to support the effective settlement and participation of people from refugee and migrant backgrounds, particularly those who are new arrivals to South Australia. Using a community development approach, the AMRC supports new arrivals to contribute effectively to South Australia’s society, culture, economy and environment.
Telephone : (08) 82179500


 AMES Australia


AMES Australia is the nation’s largest sole provider of humanitarian settlement, education, training and employment services to refugees, asylum seekers and newly arrived migrants.

A statutory authority of the Victorian Government, the organisation manages a range of federal and state government contracts including Humanitarian Settlement Services (HSS), the Adult Migrant English program (AMEP) General Services and Distance Learning programs; and jobactive.
Telephone : (03) 9092 1500

Please note the information on the below link relates to AMES Australia only. Please contact other APOs for specific information on their respective program/organisations.

AMES Australia Community Proposal Pilot Information 2016-17

Brotherhood of St Laurence

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The Brotherhood of St Laurence (BSL) was established during the Great Depression more than 80 years ago, as a means to tackle social injustice in Australia. Based in Melbourne, but with a national profile, the Brotherhood continues to this day to fight for an Australia free from poverty – guided by principles of advocacy, innovation and sustainability.

We undertake research, develop and deliver services, and engage in advocacy. Our aim is to address unmet needs in innovative ways and translate our learning into new policies, programs and practices which can be implemented by government and other service providers.
Telephone : (03) 9422 5650


Liverpool Migrant Resource Centre

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Liverpool Migrant Resource Centre is a community-based non-profit organisation established to actively and directly relieve the situation of immigrants and refugees whose social condition renders them disadvantaged.

Liverpool MRC works with highly vulnerable and disadvantaged clients and through the building of confidence, trust and self-reliance aims toward capacity building and community development.
Telephone : (02) 8778 1200

Illawarra Multicultural Services

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Illawarra Multicultural Servces (IMS) is a not-for-profit community-based agency located in Wollongong, New South Wales. We have been providing a range of support services to refugee and humanitarian entrants under the Settlements Grants Program since we began operations as the Illawarra Migrant Resource Centre in 1981.

We are committed to ensuring high quality support to proposed clients and families under the Community Proposal Pilot, working in partnership with the Department of Immigration and Border Protection (DIBP) and Supporting Community Organisations (SCOs).

IMS is willing to work with any organisation that believes that they are able to support the settlement of families in the Sydney/Campbelltown/Illawarra and ACT areas, under the Community Proposal Pilot.

Email :
Telephone : (02) 4229 6855